Whether leading a department of 50 people or a division of 500, leaders need to understand the concepts, skills and practices that build strong organizational cultures. This course explores the cultural facets of organizational life in universities with special emphasis on improvement opportunities such as values clarification, cultural norms, innovation, process and people integration, key performance indicators, the balanced scorecard and the alignment of human resources systems such as hiring, faculty and staff development, performance management and career development. Students are introduced to a variety of methods used to encourage creative problem solving in teams; diffusion of innovation is explored in depth. Students work in teams with an actual University client to implement a benchmarking project, an important tool in improving organizational performance.
Credits: 3.0
Recent and Upcoming Instructors
- Perry, Jill Alexa
- Spring 2025 (2254-AT) / Class #: 31297 / Section: 1100-LEC - Syllabus for EFOP 3137 - CULTURE INNOV & ORGZTN PERF (2254-AT / 31297-LEC) (Jill Alexa Perry)
- Spring 2026 (2264-AT) / Class #: 28952 / Section: 1100-LEC